Return Policy2017-02-09T15:35:57+00:00

3 GENERATIONS POLICY

3 Generations Hair and Body want to thank you for choosing us and want you to be satisfied. 3 Generations will gladly exchange your order however, we do not accept returns at this time.

DAMAGE /DEFECTED PRODUCTS

If you receive any products that are damaged or defected contact 3 Generations Hair and Body at sales@3ghandb.com

SHIPPING COST

Shipping cost is nonrefundable and the responsibility of the customer.
When making a return/ exchange the customer will be responsible for the shipping cost.

SHIPPING TIME

There will be 1-3 business days on all orders upon receipt of order.  During the Holiday Season order will have approximate 1-4 business days upon receipt.

HOW TO EXCHANGE

To exchange, customers may return the product to the address below.  Be sure to contact us first at sales@3ghandb.com 4745 North University Drive Lauderhill FL 33351

RETURNS

All returns must be made within 30 days of your purchase.  Processing time for returns will be within 7-10 business days for the time we receive your items.  Then we will credit the card you originally used to make your purchase.

Items purchased on Amazon.com or a salon must be returned there.  Please contact them about their policies.

DAMAGED ITEMS

Once your items arrive, check to see if you have any damages that may have occurred during shipping.  If there are any, contact 3 Generations Hair and Body at sales@3ghandb.com and our customer care team will respond to you Monday-Friday 9 a.m. – 5 p.m. (EST)